Refund policy

Returns, Exchanges & Damages

  • If your item arrives damaged or defective, please contact us at info@theallegoryhouse.com within 3 days of delivery, with photos of the damage and packaging, and we will arrange a replacement or refund.
  • Due to the handcrafted, made-to-order nature of some pieces, we do not accept returns for change of mind unless the item is defective or damaged in transit.
  • Refunds, where applicable, will be issued to the original payment method within 10 business days of approval.